FREQUENTLY ASKED QUESTIONS
How does it work?
Send us a clear photo of your pet after placing your order. Our artists will confirm the image and begin creating your custom piece. The process takes approximately 2 weeks.
What kind of photos work best?
A clear, well-lit photo where your pet’s face and features are visible. Front-facing or slight angles work great. Avoid blurry or dark images.
Do you ship internationally?
Yes, we ship worldwide. Delivery times vary by location, typically 10-14 business days.
What if I’m not satisfied with the result?
We’ll send you a digital preview before finalizing. If you’d like adjustments, we’re happy to revise until you’re satisfied.