FREQUENTLY ASKED QUESTIONS

How does it work?

Send us a clear photo of your pet after placing your order. Our artists will confirm the image and begin creating your custom piece. The process takes approximately 2 weeks.

What kind of photos work best?

A clear, well-lit photo where your pet’s face and features are visible. Front-facing or slight angles work great. Avoid blurry or dark images.

Do you ship internationally?

Yes, we ship worldwide. Delivery times vary by location, typically 10-14 business days.

What if I’m not satisfied with the result?

We’ll send you a digital preview before finalizing. If you’d like adjustments, we’re happy to revise until you’re satisfied.

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